Overall, how satisfied are you with the quality of support you received?

N/ASatisfiedNeutralUnsatisfied

Was your issue handled in a timely manner?

N/AYesNo

How satisfied are you with the attitude of the technician who assisted you?

N/ASatisfiedNeutralUnsatisfied

How satisfied are you with the technician's product knowledge?

N/ASatisfiedNeutralUnsatisfied

Do you consider this issue to be resolved?

N/AYesNo

If you feel this issue has not been resolved, please tell us why:

What comments or suggestions can you give us to improve your experience?

This survey is anonymous. If you would like to be contacted by a manager regarding your feedback, please enter your email address.